Netsize SMS Plug-in for Microsoft Dynamics CRM 4

Netsize SMS plug-in for Microsoft Dynamics CRM enables users to launch SMS campaigns to target contact lists and also generate SMS alerts triggered by any user-defined events such as lead creation and entity modification within Microsoft Dynamics CRM.

The combination of Microsoft Dynamics CRM and Netsize mGateway SMS messaging platform enables Microsoft customers to easily tune and send SMS campaigns to a targeted audience. On top of this major feature the seamless integration of Netsize mGateway with Microsoft Dynamics CRM provides significant value added features like defining SMS alerts based on business events.

Microsoft Dynamics CRM customers and distribution partners can download and install the Netsize SMS plug-in from Microsoft's open source project hosting web site at smscrm.codeplex.com

To be able to send SMS messages with this solution, a Netsize mGateway account is required.

KEY FEATURES

SMS Campaigns

Netsize SMS Plug-in enables Microsoft Dynamics CRM users to create and launch SMS campaigns to target marketing lists composed of contacts.
The following describes the typical end user workflow:
1 - Create SMS campaign activities
2 - Compose your SMS message
3 - Trigger the workflow that sends the SMS
4 - Follow-up your SMS campaign activities with delivery reports

SMS Alerts

Netsize SMS Plug-in also enables Microsoft Dynamics CRM administrators to trigger SMS alerts for events that can be linked to a contact or a user (entity creation, entity modification, owner entity modification, etc.).

The workflow is as follows:
1 - Define a workflow that generates an SMS alert when a specific event occurs
2 - Compose the SMS text for the alert using dynamic fields
3 - Follow-up the SMS alerts generated by your workflow using the delivery reports