Improve Business Efficiency and Customer Intimacy Using Mobile

Solutions for Business and Enterprise

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The mobile channel presents many opportunities for companies and organizations to enhance customer services and innovate business processes for better efficiency and customer satisfaction. To "mobilize" customers and business operations - anywhere, anytime - is the new paradigm.

Netsize helps organizations design and implement mobile services that increase efficiency and customer satisfaction. Netsize serves customers in a wide range of sectors, to help them addressing the challenges of mobile.

SMS messaging and CRM solutions: Easy to use web applications and plug-in components that enable small and large organizations to use SMS messaging for internal and external communications. Inform employees, notify customers, or launch mobile marketing campaigns - using a common SMS message infrastructure and common user management tools.

Managed mobile messaging solutions: Netsize's enterprise-grade infrastructure supports mission-critical mobile services using SMS and MMS. The platform's high resilience and QoS make it the solution of choice for global connectivity and projects with strong service levels commitments.

Mobile messaging security: The Netsize messaging infrastructure provides PCI compliancy and support for strict fraud management policies, and accomodates customer requirements for security, message encryption and redundancy.

Consulting and project services: Netsize helps you identify opportunities for uni/bi-directional messaging services, integrate with your systems, and fine-tune support processes in line with your ICT governance. Our long standing experience in the corporate enterprise sector ensures we quickly align with your goals.

These are some of the results that we have achieved for our customers:

Financial services organization:

  • Increase transaction volume: access to financial information and managing transactions on the move
  • Reduce TCO on multi-factor authentication
  • Reduce outstanding debt and improve cash collection (e.g. payment reminder text messaging
  • Reduce fraud and increase customer satisafaction with transaction notifications)
  • Increase revenue and assets by providing banking services to the "unbanked" with mobile money transfer
    		•   

    Transport and logistics services companies:

  • Optimize deployment of resources wity route planning and driver alerts
  • Reduce cost of surveillance and recovery of stolen goods with tracking & tracing of equipment and goods
  • Increase deliverability and customer satisfaction (delivery notifications, alerts
  • Increase transparency and goodwill in public transport by providing mobile timetables and delay data via mobile
    		•

    Utilities, energy and industry:

  • Increase efficiency of meter data collection using wireless metering
  • Increase consumer involvement in energy saving through energy alerts, personalized advice, etc
  • Enable remote access to sensory devices in harsh environments
  • Increase availability of wireless infrastructure, using text messaging as backup for GPRS
    		•   

    Public services and municipalities:

  • Reduce waiting times and increase service level of various public services, like passport renewal, licenses and approvals, using event alerts, dates and appointments notifications
  • Increase usage efficiency of infrastructures, increase citizen safety in case of calamities, build citizen engagement through mobile alerts, notifications, surveys or enquiries
    		•

    Pharmaceutical and healthcare:

  • Reduce cost of providing care and medication to patients, off-load scarce and expensive hospital resources through remote monitoring of ambulant patients
  • Ensure continuous availability of hospital services through remote sensing of supply inventory levels, and increase logistics efficiency with delivery of medical supplies to hospitals and patients
    		•  

    Public transport and taxi services:

  • Increase traveller satisfaction through real-time travel information on connections, delays, and service interruptions
  • Increase revenues through promotions and special offers using mobile and location based services
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    Travel and Leisure | Banking, Insurance and Financial Services | Automotive, Transport, Logistics | Utilities, Energy and Industry | Pharmaceutical and Healthcare | Public services and transport

     


    Travel and Leisure

    Accor Hotels

    Customers receive booking confirmations, access route information, and contact details via SMS messages.

     


    Banking, Insurance and Financial Services

    GMF

    Continuously improve your client relationships by providing them with any contractual updates: Send them a personalised text message.
    Cetelem

    Use the cell phone as a powerful banking tool allowing customers to manage their accounts by simply texting a message.
     


    Automotive, Transport, Logistics

    Norauto

    Fully utilise the benefits of SMS by texting your clients when the repairs are completed, thereby augmenting your CRM whilst maximising efficiency.
    PSA Peugeot Citroën

    Integration of emergency-call and assistance features into the on-board unit of new vehicles in order to boost the driving experience. Use of SMS technology to enhance road safety.
    Norbert Dentressangle

    Using Netsize's international real-time messaging solution Norbert Dentressangle is managing its international fleet of trucks and transported goods.
    Geodis

    Member of the SNCF group, global logistics services provider Geodis uses Netsize messaging to ensure delivery efficiency and high customer satisfaction with value added services such as package delivery notifications.
     


    Utilities, Energy and Industry

    Coronis

    The collaboration between Coronis & Netsize gave birth to a global solution offering for our Automatic Meter Reading line. This new solution gives all metering actors a flexible and reliable tool.
    Elyo Suez

    Use of SMS messages to dispatch regular work tasks or send alert notices to employees in the field.
    Schindler

    Use of SMS messages to dispatch regular work tasks or send alert notices to employees in the field.
    JCDecaux

    Use of SMS messages to dispatch regular work tasks or send alert notices to employees in the field. Remote diagnostics and management of display advertising billboards.
     


    Pharmaceutical and Healthcare

    Eli Lilly

    Remote monitoring and diagnosis of patients by doctors using sms messaging.
    Emminens / Roche

    Remote monitoring of and diagnosis of Diabetis patients using sms messaging. Patients self-tests their blood glucose levels, and readings are automatically transmitted by sms.
    GE Healthcare

    Alerting for supplies and equipment delivery for logistics efficiency and improved inventory management.
     


    Public services and transport

    Mairie de Chantilly, Mairie de Saint Denis

    Alerting, notification and enquiry services for citizens and public service officers. For instance, citizens are informed when their passport / visa is ready for collection.
    SNCF

    Messaging infrastructure for country-wide emergency alerting applications.
    RATP

    Operations staff are alerted of any emergency on the platforms. In-bus passenger information system provides traffic and connection information in real-time.
    Veolia Transport / Citiway

    Bus passengers are informed of actual bus timetables and arrival times, delays and service interruptions in real-time.