The Netsize SMS plug-in enables Salesforce users like you to send SMS messages to contacts and follow-up on cases directly from your Salesforce application. Thanks to an easy integration process you can now access and benefit from this cost-effective communications channel directly from your familiar Salesforce environment. The user-friendly plug-in delivers messages worldwide.

To be able to send SMS messages with this solution, a Netsize mGateway account is required.

Salesforce customers and distribution partners can download the certified plug-in on the AppExchange, Salesforce’s application marketplace.

To activate your account, sign up for a 30-day free trial. You may also upgrade to the full account.

Netsize SMS Plug-in allows seamless integration of the SMS channel in your Salesforce application, and enables you to send SMS messages within SalesForce CRM.

Features include:

• Dedicated SMS tab in Salesforce
• Create and send SMS to a contact from the contacts tab
• Send quick messages to a phone number
• Case follow-up by SMS
• SMS delivery status
• SMS templates creation

Future versions of the plug-in will feature:

• Two-way SMS in available areas
• SMS campaign quick launch and scheduling to target multiple leads, opportunities, contacts and users
• Automated SMS alerts triggered by admin defined workflows (e.g.: change of lead status triggers the sending of an SMS)
• Campaign statistics and dashboard in the Netsize Saas.
• Dynamic fields customization in messages

Getting started is easy.

1. Download the mPlugin component.
     mPlugin for Salesforce.com is available at AppExchange: download here.
2. Install the component, following the instructions that are in the downloaded file.
3. Register for an SMS trial account:
     mPlugin for Salesforce.com trial account registration.
4. You will receive an email confirming that your trial account has been set up. You're ready to go!