LINK Conversations enables you to mimic chats with actions for dialogues with your customers, prospects and collaborators through their smartphone wherever they are, no matter what they are doing.
Communicate towards all smartphones, regardless of the operating system (Adroid & iOS) and the mobile operator.
Rich embedded content
Share easily with your customers all types of multimedia content: images, videos, voice messages, QR codes, URLs, etc.
Customize the chat window with the color of your company (logo, design, chromatics…) for an enhanced customer’s experience.
1 Create conversation design
– Use your logo and company’s main colors
– Customize the dialogue from customers’ feedbacks
– Use the web platform or a unique API
2 Launch your campaign
– Use the right channel for your customers at the right time
– Segment every scenario based on each type of customer
3 Analyze and exploit feedbacks
– Evaluate the results according to your KPIs
– Collect valuable information about your customers
– Identify development projects and the key areas for improvement
Using the same interface and with the help of the drag and drop tool, you can create workflow scenarios on mobile phones based on your customers’ feedback.
New channels like Facebook Messenger, WhatsApp, and OTT channels are constantly added
LINK Conversations, user experience creator
Exploit all opportunities to start closer dialogue with your customers. LINK Conversations helps you to build customer experience by collecting feedbacks directly through their smartphone.
Satisfaction surveys, polls, market studies…
Customer Project qualifications: real estate, travels, children…
Please fill the form with valid and professional data and ask to receive a conversation example on your smartphone.